Welcome to Chatfield Health Care
With the announcement from the Prime Minister that England will enter a lockdown from Thurs until 2 December, the Government's guidance states that a "number of public services will also stay open and you will be able to leave home to visit them. These include...the NHS and medical services like GPs".
Due to the coronavirus outbreak, how you contact us will be different at the moment. This is to limit face-to-face contact whenever possible and help stop the spread of coronavirus. To protect our patients and staff our entrance doors have been closed to the public but please be assured our practice remains open to deliver ALL primary care services. If you need to see your GP please ring us on 020 3764 0822 , use DoctorLink for an online consultation (see below) or book a telephone consultation via our GP online booking service. Our core opening hours are Mon-Fri 8am - 6:30pm
Face-to-face appointments continue to be available to all patients, but you will be asked to discuss your conditions over the phone or online first to asses what will be most appropriate for you dependent on your clinical need. This will help minimise risk while continuing to ensure people get the care and advice they need.
Please do not come to the surgery unless you have an appointment. FACE COVERINGS ARE MANDATORY WHEN ATTENDING THE SURGERY in order to protect our staff and other patients. Please use the buzzer to the right of the entrance doors to talk with a member of staff. Measures are in place to keep you safe from infection during your visit to the surgery.
If you require a repeat prescription you will be asked to nominate a pharmacy so that we can send your prescription electronically directly to your local pharmacy, without you having to attend the surgery.
If you are waiting for a check-up, please be assured we will be in touch.
Chatfield Health Care will hold another FLU IMMUNISATION walk-in clinic from 9am-12pm on Saturday 7 November 2020 for all those aged 65 and over and any patient in a 'clincial risk group' due to one of the conditions listed below:
- Chronic (long-term) diseases, such as asthma (that requires an inhaled or tablet steroid treatment, or has led to hospital admission in the past), chronic obstructive pulmonary disease (COPD), emphysema or bronchitis
- Chronic heart disease, such as heart failure
- Chronic kidney disease
- Chronic liver disease, such as hepatitis
- Chronic neurological disease, such as Parkinson's disease, motor neurone disease, multiple sclerosis or cerebral palsy
- Immunosuppression, as a result of conditions such as HIV or medicines such as steroid tablets or chemotherapy
- Asplenia or dysfunction of the spleen, including sickle cell disease
- Learning Disability
- Pregnant women
- Seriously overweight - adults with a BMI of 40 or above
Read more about who is eligible to receive a free flu vaccination this Winter here, including household contacts of shielded or immunocompromised individuals and carers who are in receipt of a carer's allowance, or are the main carer for someone who's elderly or disabled.
All children aged between 2 and 3 years old can be booked for an appointment with a nurse to receive the flu nasal spray NOW. If you are aged 65 years or over or under 65 in one of the clinical risk groups you can also book a face to face appointment with a nurse or health care assistant now.
Please note that people in the 50-64 year old age group will not be vaccinated until November / December 2020, providing there is sufficient vaccine, and no appointments will be offered for this age group until then. This is to ensure that those who are most at risk are vaccinated first. If you are 50-64 and you are in one of the other groups who are eligible for the flu vaccination, for example you have a health condition which puts you at risk from the flu, you will be invited to attend earlier.
You can find further information about the flu vaccine via this link: https://www.nhs.uk/conditions/vaccinations/flu-influenza-vaccine/
You must self-isolate immediately if you if you have symptoms associated with coronavirus, however mild, including a new continuous cough, a high temperature, and/or a loss or change to your sense of smell or taste you must self-isolate for at least 10 days from when your symptoms started. You should also arrange to have a test to see if you have COVID-19.
You must also self-isolate immediately if you've tested positive for coronavirus, you live with someone who has symptoms or tested positive, someone in your support bubble has symptoms or tested positive, you've been told to self-isolate by NHS Test and Trace or you arrive in the UK fro, a country with a high coronavirus risk.
Please DO NOT book an appointment or attend the surgery, a pharmacy or hospital.
If you have symptoms and live with others, they need to stay at home and not leave the house for 14 days, to avoid spreading the infection outside the home. The 14-day period starts from the day the first person in the household became ill or if they do not have symptoms, from the day their test was taken.
If anyone in your home gets symptoms, they need to stay at home for at least 10 days from when their symptoms appear, regardless of what day they are on in their original 14-day isolation period. The most up-to-date public guidance is always online at www.nhs.uk/coronavirus
Call NHS 111 or go online to seek further advice
If you feel you cannot cope with your symptoms at home, or your condition gets worse then use the NHS 111 online COVID-19 service that can tell you if you need further medical help and advise you what to do. If you do not have internet access, call NHS 111. For a medical emergency dial 999
For the lastest COVID-19 advice please visit www.nhs.uk/coronavirus
Wash your hands regularly with soap and water. Use a sanitiser gel if soap and water is not available.
Wear a face covering in enclosed spaces
Stay at least 2 metres apart - or 1 metre with a face covering or other precautions
For further information visit: www.nhs.uk/coronavirus
Our Mission Statement
"To improve the health and well being of our patients"
Chatfield Health Care provides family doctor services for people living in Clapham Junction, West Battersea and Wandsworth. The surgery occupies purpose-built premises with full disabled access. Facilities available include wheelchair access, disabled parking, induction loop and disabled WCs.
The practice is part of South West London Clinical Commissioning Group (CCG) and supplies primary care services in accordance with a Personal Medical Services (PMS) contract held with NHS Wandsworth.
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
Care Quality Commission (CQC)
Our practice is inspected by the CQC to ensure we are meeting essential standards of quality and safety.
Chatfield Health Care
CQC overall rating
11 April 2016
(Site updated 06/11/2020)