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Welcome to Chatfield Health Care

Battersea Covid-19 vaccination programme

Thank you for all your enquiries about the Covid-19 vaccine. Chatfield Health Care is working together with other Battersea practices to manage and run the Battersea Covid-19 vaccination site at The Junction Health Centre. We started vaccinating our patients aged 80 and over from the afternoon of 8 January 2021.

The NHS is currently vaccinating those people who experts have agreed will benefit from it the most. A vaccination programme of this size and scale will still take some time to complete. Please be assured that everyone who needs the vaccine will be offered it. The NHS will be in touch with you when it is your turn to be vaccinated. 

Please don't call us before you are invited, unless you are in one of the priority groups we are currently vaccinating and have not heard from us. 

We will offer appointments for Covid-19 vaccinations to our patients in the highest risk/top priority groups first. We will contact the relevant patient groups to book appointments as soon as we are able to. For most people this will be via SMS, otherwise we will try and call you or you will receive a letter from us. The COVID-19 Vaccination Invitation will include all the information you will need to book an appointment yourself, otherwise a couple of the staff in our administrative team will gladly be able to do this for you.

If you have any questions about the COVID-19 vaccinations please feel free to discuss this with us or download this free, easy-to-read guide produced by the British Society for Immunology.

Over 70 and not vaccinated?

We have invited all our patients who are over 70 or Clinically Extremely Vulnerable (CEV) for a COVID-19 vaccination. If you are over 70 or in the CEV group and have not heard from us you can now book your vaccination in two ways.

Please either contact us and let us have your up-to-date contact details so that we can arrange an appointment for your vaccination, or alternatively to book your vaccination at another location you can now book by visiting www.nhs.uk/covid-vaccination or ringing 119 free. You no longer need a letter.

We Will Contact You         We Will Contact You by SMS, Phone or Post

We are sure that you will appreciate that we are working very hard on this huge project, and we thank you for your patience.

The order of priority for each group in the population to be invited to receive the Covid-19 vaccine is as follows:

Priority LevelPriority GroupCurrently Vaccinating
1.residents in a care home for older adults and their carersYes
2.all those aged 80 years of age and over and frontline health and social care workersYes
3.all those 75 years of age and overYes
4.all Clinically Extremely Vulnerable individuals (all those on the national Shielded Patient List)Yes
5.all those 70 years of age and over Yes
6.all those 65 years of age and overYes
7.all those individuals aged 16 years to 64 years with underlying health conditions which put them at higher risk of serious disease and mortalityYes
8.all those 60 years of age and overNo
9.all those 55 years of age and overNo
10.all those 50 years of age and overNo

In the meantime, more information about the Covid-19 vaccine can be found in this COVID-19 vaccination guide for adults

Public Health England has also produced a COVID-19 vaccination easy read leaflet for people with a learning disability and their families and carers.

For more up-to-date local information please visit South West London CCG Wandsworth Covid1-9 vaccination programme

  • Having a vaccine is the best way to protect you from coronavirus and will save thousands of lives.
  • If you are over 70 and haven't been invited for your first Covid vaccine, you can now book by visiting www.nhs.uk/covid-vaccination or ringing 199 free. You no longer need a letter.
  • You will be able to book an appointment at a vaccination centre or community pharmacy.
  • You will not be able to book in for a vaccination with your GP in this way. If this is your preference, please wait to be contacted.
  • We are continuing to follow the official advice and vaccinating those most at risk first, and those who work closest with them.
  • There are now more than 200 sites in London providing this lifesaving vaccination, and more are going live all the time.

We will keep our website updated as we receive more details from NHS England / Public Health England. In the meantime, you can get information about the COVID-19 Vaccination programme online at www.nhs.uk/covidvaccination 


GP Access Sept 20

Our staff are working extremely hard to provide services and care and we would like to thank our patients for your continued support.

We are still open and here for you. We are continuing to provide services as we have been doing throughout the COVID-19 pandemic. We are prioritising the delivery of care and services based on clinical need.

Due to the coronavirus outbreak, how you contact us will be different at the moment. This is to limit face-to-face contact whenever possible and help stop the spread of coronavirus.

To protect our patients and staff our entrance doors have been temporarily closed to the public but please be assured our practice remains open to deliver ALL primary care services. 

Please DO NOT come to the surgery unless you have an appointment or you have been asked to come in.  

Appointments are being delivered by telephone, video call and messaging to your mobile or computer or face-to-face, as appropriate. 

If you need medical advice or treatment please ring us on 020 3764 0822 but please be patient as our phone lines have been extremely busy during the current pandemic. Alternatively you can register to use DoctorLink for an online consultation (see below), or book a telephone consultation via our GP online booking service. For non-urgent advice or treatment you can send a query to our surgery email address swlccg.chatfield-health@nhs.net. Our core opening hours are Mon-Fri 8am - 6:30pm

When you phone or go online, you will be asked to provide some information about your healthcare need. This will help the practice healthcare team assess the most appropriate way to provide your care, which may include a face-to-face consultation and ensure it is provided by the most appropriate person. Face-to-face appointments are available to all patients where it is considered that there is a clinical need.

If you are asked to come into the surgery for a face-to-face appointment, please remember to wear a face covering. Measures are in place to keep you, our staff and other patients safe from infection during your visit to the surgery. Please use the buzzer to the right of the entrance doors to talk with a patient services advisor who will initially ask you some questions about your current condition / whether you are suffering from any coronavirus symptoms.  

If you have a disability or condition which means you cannot wear a face covering or cannot communicate with someone who is wearing a face mask, or require adjustments before your appointment, please let the surgery know ahead of your arrival.

Online consultation requests for non-urgent help can be made at any time. They will be responded to as soon as possible, usually within two working days. 

Alternatively, you can visit your local pharmacy for clinical advice on minor health concerns.

For urgent issues or out of hours, you can also call NHS 111 or go online to seek further NHS advice.

If you require a repeat prescription you will be asked to nominate a pharmacy so that we can send your prescription electronically directly to your local pharmacy, without you having to attend the surgery. 

If you are waiting for a check-up, please be assured we will be in touch.


You must self-isolate immediately if you if you have symptoms associated with coronavirus, however mild, including a new continuous cough, a high temperature, and/or a loss or change to your sense of smell or taste you must self-isolate for at least 10 days from when your symptoms started. You should also arrange to have a test to see if you have COVID-19.

You must also self-isolate immediately if you've tested positive for coronavirus, you live with someone who has symptoms or tested positive, someone in your support bubble has symptoms or tested positive, you've been told to self-isolate by NHS Test and Trace or you arrive in the UK fro, a country with a high coronavirus risk.

Please DO NOT book an appointment or attend the surgery, a pharmacy or hospital.

If you have symptoms and live with others, they need to stay at home and not leave the house for 14 days, to avoid spreading the infection outside the home. The 14-day period starts from the day the first person in the household became ill or if they do not have symptoms, from the day their test was taken.

If anyone in your home gets symptoms, they need to stay at home for at least 10 days from when their symptoms appear, regardless of what day they are on in their original 14-day isolation period. The most up-to-date public guidance is always online at www.nhs.uk/coronavirus

If you feel you cannot cope with your symptoms at home, or your condition gets worse then use the NHS 111 online COVID-19 service that can tell you if you need further medical help and advise you what to do. If you do not have internet access, call NHS 111. For a medical emergency dial 999

For the lastest COVID-19 advice please visit www.nhs.uk/coronavirus


You can access Online consultations for our surgery via DoctorLink:

DoctorLink

Our registered patients also have free access to Wandsworth's self-referral getUBetter app that provides self-management information for lower back, back and leg or neck pain. 


Everyone is being reminded to:

  • Wash your hands regularly with soap and water. Use a sanitiser gel if soap and water is not available.

  • Wear a face covering in enclosed spaces

  • Stay at least 2 metres apart - or 1 metre with a face covering or other precautions

For further information visit: www.nhs.uk/coronavirus

surgery


Our Mission Statement

"To improve the health and well being of our patients"

Chatfield Health Care provides family doctor services for people living in Clapham Junction, West Battersea and Wandsworth. The surgery occupies purpose-built premises with full disabled access. Facilities available include wheelchair access, disabled parking, induction loop and disabled WCs.

The practice is part of South West London Clinical Commissioning Group (CCG) and supplies primary care services in accordance with a Personal Medical Services (PMS) contract held with NHS Wandsworth.

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

Care Quality Commission (CQC)

Our practice is inspected by the CQC to ensure we are meeting essential standards of quality and safety.

cqc

Chatfield Health Care

CQC overall rating

Good

11 April 2016

See the report

 



(Site updated 26/02/2021)
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