Requests for certification of absence from work due to isolation
If you require a letter for your work / have been asked to produce a medical certificate or 'fit note' for your employer due to self-isolation for coronavirus please download the following letter (produced by Londonwide LMCs for general practices):
COVID-19 isolation letter
If you have COVID-19 or are advised to stay at home, you can get an ‘isolation note’ by visiting NHS 111 online, rather than visiting a doctor. For COVID-19 cases this replaces the usual need to provide a ‘fit note’ (sometimes called a ‘sick note’) after 7 days of sickness absence.
Isolation notes will also be accepted by Jobcentre Plus as evidence of your inability to attend.
Coronavirus Update (17 March 2020)
To protect our patients and staff our entrance doors have been closed to the public but please be assured that we still remain open to deliver ALL primary care services.
If you need to see or speak with a doctor or nurse please call the surgery and a clinician will call you back and decide if you need to be seen.
If you are asked to come in for an appointment please use the buzzer to the right of the entrance doors to talk with a member of staff.
If you require a repeat prescription you will be asked to nominate a pharmacy, if you have not done so already, so that the prescription can be sent electronically directly to the pharmacy that you can collect from there without having to attend the surgery.
Coronavirus Guidance (16 March 2020)
Important information about the coronavirus (COVID-19)
The NHS in Wandsworth and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
Please DO NOT attend the surgery if you have either:
- a new, continuous cough
- a high temperature
You should self-isolate for 7 days.
Only use the NHS 111 online coronavirus service if:
- you feel you cannot cope with your symptoms at home
- your condition gets worse
- your symptoms do not get better after 7 days
Only call NHS 111 if you cannot get help online.
Do NOT attend the GP surgery, a pharmacy or hospital.
Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also catch the virus by touching contaminated surfaces if they do not wash their hands.
Testing of suspected coronavirus cases is carried out in line with strict guidelines. This means that suspected cases are kept in isolation, away from public areas of GP surgeries, pharmacies and hospitals and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.
Everyone is being reminded to follow Public Health England advice to:
- Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
- Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
- Avoid touching your eyes, nose and mouth with unwashed hands.
- Avoid close contact with people who are unwell.
New September 2019 - DoctorLink (new online service with symptom checker)
We have been looking at how we can improve access to Practice services; DoctorLink is our new online service where you can access advice and appointments on line.
For all urgent appointments, we ask that you undertake a symptom assessment through DoctorLink.
For more information please see our Online Services page
Practice statement about the information we hold about our patients and who we share information with
Practice statement about the information we hold about our patients and who we share information with in relation to the new 'Connecting Your Care' programme
Connecting Your Care Information and Poster (South West London Health & Care Partnership)
Practice statement about the information that will be held of our patients and who are given access to the You & Type 2 app
New Late Arrivals Policy - you may not be seen if more than 10 mins late for your appointment
New Late Arrivals Policy (April 2019)
Back Pain - Get your FREE Wandsworth Lower Back Pain app
This NHS supported app is now available to help people in Wandsworth. It enables you to self refer into physiotherapy should you need to.
Please click "register" below to get your access code
The app is designed to work with you, alongside Chatfield Health Care, to:
- Help you self-manage
- Help you trust your recovery
- Advise you when to seek help
- Provide you with personal and tailored journey
- Connect you to local services and treatment
- Automatically refer to physiotherapy if needed
- Guide your recovery day-by-day