To reduce your chances of catching COVID-19 and reduce pressure on your local GP practice during this busy time, appointments will be carried out over the phone or via video consultation, where appropriate, unless there is a clinical need for you to come into the practice. This will help minimise risk while continuing to ensure people get the care and advice they need.
Please call 020 3764 0822 to book a telephone triage appointment with a relevant member of the clinical team
If you have symptoms associated with coronavirus including a new continuous cough and/or a high temperature, you are advised to stay at home for 7 days.
Please DO NOT attend the surgery.
If you live with other people, they should stay at home for at least 14 days, to avoid spreading the infection outside the home.
If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do.
Only call 111 direct if you are advised to do so by the online service or you cannot get online
For the lastest COVID-19 advice please visit www.nhs.uk/coronavirus
Routine appointments with your GP, nurse or health care assistant at the surgery are subject to change following new COVID-19 guidance
Routine appointments with a GP, nurse or health care assistant are available throughout the day from Monday to Friday and can be booked up to 8 weeks in advance. We also offer on-the-day appointments with a doctor for URGENT healthcare problems - Until further notice appointments will be carried out via telephone or video consultation
For continuity of care many patients prefer to see the same doctor on each visit, which we encourage. However, please be aware that this is not always possible as some doctor’s surgeries can become very full or a doctor may be on annual leave. If the doctor of your choice has no appointments available within a reasonable time we might ask you to see an alternative doctor.
If you are unable to keep an appointment please cancel at least an hour before your appointment so that it can be allocated to someone else. If you are late for an appointment it may not be possible for you to be seen or you may have to wait until the end of surgery.
New Late Arrivals Policy 2019
From 6 April 2019 If you arrive more than 10 minutes late for a routine or a same day emergency appointment you will not be seen and will be asked to rebook. Where there is an indication of clinical urgency then you may be added to the end of the surgery list. We are making this change after consultation because it makes our clinics run late, which reduces patient access and increases clinical risk. The practice will not differentiate between patients who are persistent late attendees and others.
Extended hours clinics weekday mornings and evenings (inc Saturday)
Our Extended hours pre-bookable clinics run from 7:30am to 8am every weekday, 6:30pm to 8pm Tuesday and Thursday evenings, and 7am to 10am most Saturday mornings.
Our duty doctor offers telephone consultations for advice on urgent medical problems each day from 8am – 6:30pm. Calls are answered in order of urgency but we promise to phone you back the same day. If your complaint is not urgent you may be asked to book a routine appointment.